All services provided at our store belong to Umay Müze Tasarım ve Teknolojileri Sanatsal Proje Rekl. Basım Yayın Hizm. San. Tic. Ltd. registered in Yeşiltepe Mh. İsmetinönü-2 Cd. Anadolu Ünv. Yunus Emre Kampüsü Teknopark binası no: 2/-57 Tepebaşı / Eskişehir and are operated by our company.

Our company may collect personal data for various purposes. How personal data are collected and how these data are preserved is described below.

As a matter of course, our store collects some personal information about our members through forms of membership or other various forms and surveys filled in our store.

Our company may occasionally send information about campaigns, new products and promotional offers to its customers and members. Our members can choose whether to receive such information or not when they become members. Later on, once logged in, they can make changes in the account information section or they can post a notice via the link in information communication they receive.

Personal information provided by our members through the internet during the approval process via our store or via e-mail will not be disclosed to any third parties outside the scope and objectives set out in the “User Agreement”.

In order to identify problems related to the system and to resolve problems or disputes that may arise with regard to the service provided, our company registers the IP address of members. IP addresses can also be used to identify users in general and to collect comprehensive demographic information.

Outside the purposes and scope specified by the Membership Agreement, our company may use the requested information for direct marketing by itself or others in cooperation with it.  Personal information can also be used to contact the user when necessary. Information requested by our company or provided by the user or about activities made through our store can be used in various statistical evaluations, database creation and market research by our company or by others in cooperation with our company outside the purposes and scopes specified by the “Membership Agreement” without revealing the identity of our members.

Our company is committed to take all necessary precautions to keep the information provided by our members private and to ensure that the whole or any part of this information does not enter into the public domain or is not disclosed to a third party or used by unauthorized people.


Our company places importance on the security of credit card users that shop from our shopping sites. The information regarding your credit card is not stored in our system in any way.

There are two things you need to be aware of in order to understand that you are on a secure site when you enter the transaction process. One of these is a key or lock symbol at the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is only used in connection with the sales process and in compliance with the instruction provided by you. Information regarding the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and sent to the relevant bank for interrogation. If the card is approved, then the shopping is resumed. Since no information regarding the card cannot be displayed or recorded by us, third parties cannot acquire this information under any circumstances.

Reliability of payment/billing/delivery address information related to the orders given online with credit cards is checked by our company against Credit Cards Fraud. Therefore, customers who place orders for the first time from our shopping sites must first confirm the accuracy of their financial and address/phone information so that their orders can reach supply and delivery phases. In order to check the accuracy of this information, contact is made with the credit card owner or the relevant bank if necessary.

Only you can reach or change all the information you provide when you become a member. It is not possible for others to access and change information about you provided that you protect your member login information. For this purpose, the membership process is performed within 128 bit SSL security area. This system is an international encryption standard that cannot be decrypted.

Nowadays, online shopping sites, which provide customer service or which specify their mailing addresses or phone information, are preferred more. Thus, you can get detailed information about any issue and about the reliability of the company providing online shopping service

Note: We recommend that you pay attention that the online shopping sites include their mailing addresses and phone numbers. Before making your purchase, make a note of the entire phone/address information of the store where you will shop. If you do not trust, make a confirmation call before shopping. All online shopping sites belonging to our company include all information about our company and company addresses.


Identity and credit card information you will send to us via the Mail-order will be kept by our company according to the principle of privacy. In case of a possible conflict with the relevant bank regarding the withdrawal of money, this information is stored for 60 days and then deleted. This is a considerably risk-free method since you can naturally appeal to the bank and prevent the payment in the case of withdrawing any price other than the approved mail-order form fee that you will send to us for the price of the products you have ordered.


Our store can include links to other websites. Our company has no responsibility for the privacy practices and contents of the websites accessed through these links. Advertisements on our company’s website are distributed through our advertising business partners. The Privacy Policy in this contract is restricted to the use of our Store and does not cover any third-party websites.


Under the following limited circumstances, our company may disclose the information of the users to third persons except for the provisions of this “Privacy Policy”. These circumstances include;

1. To comply with the obligations imposed by the legal rules in effect or issued by the competent juridical authority such as the Law, the Decree-Law, the Regulation, etc.

2. To fulfill the requirements of the “Membership Agreement” and other contracts and put these requirements into practice;

3. In the case that information is requested by the competent administrative and judicial authority for a research or investigation conducted in accordance with the procedure;

4. In the case that it is necessary to provide information to protect users’ rights or security.


Do not include information regarding your credit card number or passwords in the e-mails that you may send to our store’s Customer Service regarding any order. Information in the e-mails may be seen by third parties. Our company cannot guarantee the security of the information in your e-mails under any circumstances.


Our company can get information regarding the website users and their usage of the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the browser of the user to be stored in primary storage. Technical communication files facilitate the use of Internet by storing the status and preferences regarding the website.

Technical communication files help to obtain statistical information regarding how many people have visited the website, why and how many times they have visited it, and how long they have stayed on the website. They also help to dynamically generate advertisements and content on user pages specially designed for users. Technical contact files are not designed to obtain data from the primary storage or your e-mail or any other personal information. Most of the browsers are designed to accept technical communication files, but users can change the settings so that technical communication files are not received or a warning is given when a technical communication file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by posting it on the website or by sending e-mails to users. In the case that the provisions of the Privacy Policy are changed, the new provisions will take effect on the date of publication.

You can send an email to for any questions or suggestions regarding our privacy policy. You can contact us through the information below.

Company Title: Umay Müze Tasarım ve Teknolojileri Sanatsal Proje Rekl. Basım Yayın Hizm. San. Tic. Ltd. Şti.

Address: Yeşiltepe Mh. İsmetinönü-2 Cd. Anadolu Ünv. Yunus Emre Kampüsü Teknopark binası no: 2/-57 Tepebaşı / Eskişehir


Phone: (0222) 335 05 80 Extension: 1623